Island Health offer a number of services online. These enable you to book appointments, request repeat prescriptions, update your details and view your summary medical record. You can access these services from the link at the top of this page.

We are required by our contract to display a Practice Statement of Intent regarding online services. This statement is as below.

REFERRAL MANAGEMENT

All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice.

Practice currently meets this requirement.

ELECTRONIC APPOINTMENT BOOKING

Practices are required to promote and offer the facility for all patients, who wish, to book, view, amend, cancel and print appointments online.

Practice currently offers the facility for booking and cancelling appointments online. If you do not already have a user name and password for this facility, please ask at reception.

ONLINE REPEAT PRESCRIPTION REQUESTING

Practices are required to promote and offer the facility for all patients, who wish to, to order online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.

Practice currently offers the facility for ordering repeat prescriptions online. If you do not already have a user name and password for viewing and printing a list of your repeat medications, please ask at reception.

SUMMARY CARE RECORD

Practices are required to enable successful automated uploads of any changes to a patient’s summary information, at least on a daily basis to the Summary Care record, or have published plans in place to achieve this by 31st March 2015. Having your Summary Care Record available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to. Of course, if you do not want your medical records to be available in this way then you will need to let us know so that we can update your record. You can do this via an opt-out form, please ask at reception.

Practice is live with SCR. However if you do not want your medical records to be available in this way then you will need to let us know, so we can update your records.

GP2GP RECORD TRANSFERS

There is a contractual requirement to utilise the GP2GP facility for the transfer of patient’s records between practices, when a patient registers or de-registers. It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. It can take several weeks for your paper records to reach your new surgery. With GP to GP record transfers, your electronic record is transferred to your new practice much sooner.

Practice meets this requirement and is live with GP2GP

PATIENT ACCESS TO THEIR GP RECORD

Practices are required to promote and offer the facility to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions and any other items/date such as ‘additional’ record elements which has been agreed between the contractor and the patient, or have published plans in place to achieve this by 31st March 2015.

The Patient Access to the GP Record facility is live at the Practice.

Do you offer online services?